About Us

Pioneer Europe Ltd. is the European subsidiary of Pioneer Balloon Company and is part of a global organisation with offices in USA, UK, Canada, Mexico, Brazil and Australia. Pioneer is best known for the Qualatex® balloon brand - widely regarded by professionals as "The Very Best Balloons".

Pioneer Balloon Company celebrated 100 years in business in 2017. Customer success is our philosophy, and our extensive knowledge and broad range means we can offer your business the tools you need to become the complete party provider.

Pioneer Europe is the exclusive distributor of Procos Partyware in England, Scotland and Wales, offering over 20 popular licenses from Disney, Universal and more!

Pioneer Europe Limited

  • Holds multiple key licenses across party product and balloon ranges
  • Provides support, education and tailored retail solutions

Contact Us

Pioneer Europe Limited 
9 Stortford Hall Industrial Park
Dunmow Road
Bishop's Stortford
Herts
CM23 5GZ
England
 

Telephone: 0800 28 12 15 or +44 1279 501090
Fax: +44 1279 501091
E-mail: pelorder@qualatex.com

Purchase our Products (Trade)

  • How to Order

    Through Distributors

    Our partner Qualatex Distributors  have access to a number of Pioneer Party ranges*. 

    *Please note selected products are currently only available in England, Scotland and Wales. 

    Direct from Pioneer Europe Limited (UK and Ireland only)

    Customers in the UK and Ireland can order from us Direct*! Call 0800 28 12 15 or +44 1279 501090 to register your business. Proof of business status will be required.

    • Minimum order £35.00 in product value (£10.00 delivery charge for Mainland UK)
    • Carriage-paid order £100.00 in product value (for Mainland UK)
    • We will despatch within two working days for orders placed before 2pm


    Orders placed and paid for before 2:00pm will be despatched by the end of the following working day subject to availability and order volumes. (Working day is Monday – Friday).

    Pioneer uses a courier service and once your order is despatched by us, it will arrive in most mainland UK areas by the next working day. You are required to sign for your delivery. Pioneer Europe Ltd. cannot be held responsible for delays caused by couriers, bad weather, electrical failure, etc. For full details, please refer to our terms and conditions at the back of the Qualatex Everyday Catalogue, or request a copy from Customer Services. For special events, please ensure you order well in advance.

    Pioneer Europe Limited reserves the right to alter service and distribution.

    Where to Buy our Products (End-user)

    Please contact Pioneer Europe (details above) for information on where to buy our party products at a retailer local to you.

  • Payment Terms

    We accept most major credit and debit cards. Once you have traded with us for six months, you may be eligible to sign up for our Direct Debit Plan and receive up to 45 days interest-free credit. The system is totally secure and enables us to process your orders quickly. Simply apply by phone on 0800 28 12 15. Prices listed are subject to change.